Help
Support
Need help with All My Paint? We're here for you.
Contact us
The fastest way to get help is by email. Send us a message at support@allmypaint.com. We typically reply within one business day.
Common topics
- Account and billing: manage your plan, update payment details, or review invoices from your account page.
- Scanning issues: make sure the label and can are well-lit and in focus. The first photo is used for the main scan, and all uploaded photos help fill in details.
- Limits and upgrades: free accounts can store up to 7 paint cans. Upgrade to Pro or Contractor for more storage.
- Export or delete data: you can delete individual cans or your entire account from the account page.
Billing support
Payments and subscriptions are handled by our reseller, Paddle. You can manage billing, update payment methods, and download invoices from the Paddle customer portal linked on your account page.
Feedback and feature requests
Have an idea to make All My Paint better? We love feedback. Send it to support@allmypaint.com.